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Sony has released Mac OS X Driver Loader to enable firmware update compatibility with Mac OS 10.13 High Sierra. Mac 10.13 users must run this driver loader BEFORE connecting your camera. Please Note: Mac OS 10.13 users must run “DriverLoader1013” prior to ALL firmware updates. Run Mac OS X Driver Loader for 10.13 High Sierra 2. Once Driver Loader is finished Open the Firmware Update and follow all directions. Connect the camera via USB when the firmware instructs you to – and NOT before.

Mac OS Security Settings must be set to: System Preferences Security & Privacy Allow apps downloaded from: App Store and identified developers. I tried to update my A7RIII version to 1.01 from 1.0 and I tried to download the Driver Loader for OS High Sierra (10.13) as the software indicated that I needed to before updating. The Driver Loader didn’t work on my MacBook Pro and I was able to update to 1.01 in spite of not being able to make the Driver Loader work. The problem I have still have is that I cannot see the small icon images of the A7RIII RAW files in the preview of my OS High Sierra, I have to hit the space bar and wait for each individual image to open in Preview to see what the image is.

This is very time consuming obviously when dealing with hundreds of images. No problem for my A7RII Raw file images. Many thanks for the quick reply! This is my third a7 camera, so I am not unfamiliar with the firmware updating process and have done it successfully many times in the past. I followed the steps that Sony lays out for High Sierra users , carefully being sure to connect the camera, turn it on, and start the updater all in the right order.

But when I do it that way, the updater (rather inexplicably) tells me that the camera is on and I need to turn it off. And when I do turn it off, and then on again, the connection is lost. I rechecked your Bulletproof guide, and I don’t see anything I’ve missed.

I’ve tried changing the order of connecting, turning on, and starting the updater, but when I do the connection is never recognized. I appreciate your optimism, but no matter what I’ve tried, I can’t get it to work. I just wish Sony would follow the example of every other camera manufacturer and stop requiring system level access to update a camera.

It’s totally unnecessary and just causes problems — like this one. I am a new owner of the a7r3, so first time trying to update a Sony. I’ve read your bulletproof guide and unplugging an external harddrive was the only point I needed to apply. However Ive not yet been able to begin any update. Referring to the Sony instructions for installing the updater I get to the point of pressing OK in the dialogue box once Ive connected the camera, and a folder should appear on the desktop. Only PMHOME appears when the camera is connected by no folder appears once I click ‘OK’. Thank you for any ideas on what might be the problem Brian.

Hi Brian, being on 10.13 High Sierra I have struggled a bit to achieve the updates. Indeed, good old habits made me believe the camera had to be unplugged before the firmware update. On High Sierra the process is slightly different: The DL1101712a needs to be launched first, the camera needs to be on mass storage before clicking OK. Then without unplugging the camera the dmg with the firmware update can be launched (this is where my old habits failed me) I have updated the LA-EA3, SEL2470GM and SEL55f1.8z from an A7RII. I hope this will help other users. Thib, I would greatly appreciate it if you could be more precise in the steps you are describing; specifically when you attach the camera, when you turn it on, etc.

(In particular, your statement that “The DL1101712a needs to be launched first, the camera needs to be on mass storage before clicking OK” is unclear as to exactly when the camera is connected to the computer and turned on.) So far, if I connect the camera and turn it on before running the firmware updater, it tells me I need to disconnect the camera and won’t proceed until I do. Which, if I understand what you are describing, doesn’t happen to you. So I’m confused here.

I’ve been able to get the driver loader thing to work (usually after a lot of trial and error) on all previous firmware updates. But not this time. I’ve followed Brian’s bulletproof list to the letter, followed the on-screen prompts, and done my best to follow the Sony step-by-step instructions (the driver loader and firmware updater instructions contradict each other at points). But so far to no avail. I was experiencing all the issues above and THIS IS THE FIX: – If you have opened the update BEFORE the Driver Loader before, RESTART your mac and try again. ONLY open the update AFTER you’ve opened the driver loader. – For the driver loader, leave your camera unplugged, open System Preferences Security and UNLOCK the padlock.

This is important. Once the padlock is unlocked, ensure that ‘Allow apps downloaded from App Store & identified developers’ is selected. – Open driver loader after that is done, you may have to click ‘Allow’ again within that window. A pop-up will appear with a 2-step guide. First is security check which you’ve now done, second is connect camera. – Set to Mass Storage and connect camera.

Hdr Fx1

– NOW load up the update. It should work fine. Keep your camera connected, it will eject itself and you’ll get the warning but don’t worry, it should update and you’ll see its progress. – Good luck, and thanks Brian for your guide! Was experiencing the above issues, just updated successfully. It will only work if: – You open the Driver Loader BEFORE touching the update dmg – if you have opened the update before the Driver Loader, then restart your Mac and start again.

It’s important to completely restart then do these in the correct order. – You connect your camera AFTER opening the Driver Loader – You ‘unlock’ the padlock in Security preferences FIRST, BEFORE the Driver Loader is opened. Ensure that ‘Allow apps from App store & trusted sites’ or whatever is checked – not just App Store apps. It should work if you check all above 🙂. I’ve updated several Sony cameras and have DropBox running in the background. When I’ve had issues with updating firmware, it is my opinion that 1- I had used a non-sony cable, and 2- I did not follow the procedure exactly.

Sony Fx1 Camera

Some of the instruction during the update process confuse me and I end up responding to a command or connecting at the wrong time. I’m not defending Sony, because this process should be seamless and maybe even transparent.We should be able to update like we update our phone firmware.